Hospital Management ERP
Our Hospital Management Software ERP is a fully integrated, web-based platform that digitises, automates, and streamlines every operational and clinical process in a healthcare facility. It connects all departments — from Front Office and OPD to IPD, Pharmacy, Pathology, Radiology, Blood Bank, HR and Finance — under a single, unified system.
Designed for scalability, it serves individual clinics, diagnostic centres, and large multispecialty hospitals alike, offering real-time data, intelligent reporting, and seamless inter-departmental communication.
Complete Department Integration:
Every department — OPD, IPD, Pharmacy, Pathology, Radiology, Blood Bank, HR, Finance, and Administration — is seamlessly connected in real time. Patient data, billing, prescriptions, lab results, and reports all flow automatically across modules, eliminating manual data entry and reducing errors.
Role-Based Access Control:
With 9+ built-in user roles and granular permission management, each staff member sees only what they need. Admin, Doctor, Nurse, Accountant, Receptionist, Pathology, Radiology, Blood Bank, and Pharmacy each have dedicated, purpose-built dashboards for maximum efficiency and data security.
9+ Built-In User Roles
Every user type gets a dedicated, permission-controlled dashboard designed for their specific responsibilities.
30+ Functional Modules
Every module is purpose-built, deeply interconnected, and designed for real-world hospital workflows.
HR Management
Complete payroll with allowances, deductions & pay slips. Leave management with approval workflows. Attendance with biometric/manual entry and monthly summaries.
Notification System
Real-time web notifications for all departments. Automated SMS and Email alerts for appointments, lab results, billing, and admission. Configurable templates and triggers.
Payment Methods
Multiple gateway integrations — cash, card, UPI, Razorpay, Cashfree, PhonePe and more. Split payment, advance billing and automated receipt generation.
Frontend CMS
Manage the public hospital website, doctor profiles, services, news and announcements from within the ERP — no coding required. SEO-friendly content management.
Roles & Permissions Management
Granular RBAC for all system modules. Create custom roles, assign module-level permissions (view, add, edit, delete) and manage users with audit logs.
Front Office Management
Patient registration, visitor management, call log, postal management, complaint management and notice board. All front desk operations in one interface.
Billing & Invoicing
Automated bill generation for OPD, IPD, pharmacy, pathology and radiology. Tax, discount, advance billing, TPA claim processing and printable invoices.
Appointment & Online Appointment
Doctor-wise scheduling with slot management, offline/online booking, patient self-scheduling portal, reminders and cancellation management.
OPD (Outpatient Department)
Patient registration, doctor consultation, prescription generation, diagnosis coding, follow-up scheduling, visit history and OPD billing.
IPD (Inpatient Department)
Bed allocation, admission management, ward transfer, clinical notes, nursing notes, medication schedule, discharge summary and IPD billing.
Pharmacy Management
Drug master catalogue, stock with expiry alerts, purchase & supplier management, prescription dispensing, POS billing and return management.
Pathology Department
Test catalogue, barcode sample tracking, reference ranges, result entry, auto PDF reports, SMS/Email delivery, lab billing and TAT monitoring.
Radiology Department
Imaging order management, DICOM support, radiologist assignment, report templates, digital sign-off, patient notification and radiology billing.
Blood Bank Management
Donor registration, blood group inventory, component management, cross-matching, blood issue/return tracking, donor camps and billing.
Ambulance Management
Fleet registration, driver assignment, booking & dispatch, trip logs, maintenance schedules and ambulance service billing.
Birth & Death Record Management
Digital registration and government-format certificate generation for births and deaths with searchable records and compliance archiving.
Duty Roster
Department-wise shift scheduling for all staff, shift swap requests, roster publishing and integration with attendance & payroll.
Annual Holiday Calendar
Define and publish hospital holiday/event calendar. Integrated with leave management and payroll for automated calculations.
Referral Management
Track patient referrals in/out, manage referring doctor profiles, referral commissions, reports and conversion analytics.
TPA Management
Register insurance companies and TPAs, handle pre-authorisation requests, process claims, track settlement status and generate insurer-specific billing.
Income Management
Record and categorise all income sources — OPD, IPD, pharmacy, lab, radiology and miscellaneous — with department-wise summaries.
Expense Management
Log and categorise all hospital expenses. Approval workflows, voucher generation, department-wise tracking and P&L summaries.
Internal Communication & Chat
Secure real-time messaging between all staff. One-on-one and group chats, file sharing, read receipts and chat history archival.
Calendar & To-Do List
Personal and shared calendars for events and reminders. Task management with priority levels, due dates and completion tracking.
Patient Self-Service Portal
Patients log in to view treatment history, prescriptions, lab reports, bills and discharge summaries. Book online appointments and download certificates.
Department-Wise Reports
Comprehensive reporting across all departments: OPD/IPD, pharmacy, lab TAT, revenue, HR, bed occupancy and custom report builder. Export to PDF, Excel and CSV.
Hospital Charges Setup
Centralised charge master for all services. Category-wise grouping, TPA-specific pricing, discount policies and procedure charge management.
Bed Management (IPD)
Real-time bed availability across wards, floors and bed types (general, semi-private, private, ICU). Allocation, transfer, housekeeping status and occupancy analytics.
Inventory Management
Complete stock lifecycle: item catalogue, stock-in/out, reorder alerts, expiry tracking, multi-store support, supplier management, purchase orders and GRN.
Operations (OT) Management
OT scheduling, category and procedure setup, surgeon and anaesthesiologist assignment, pre/post-op notes, OT charges and operation records.
Doctor User Module
Dedicated dashboard with patient queue, consultation notes, e-prescriptions, investigation ordering, IPD rounds, duty schedule and earnings report.
Pathology Department
Complete lab management from sample collection to patient report delivery.
Complete Lab Management Features
The pathology module covers the complete diagnostic laboratory workflow end-to-end, integrating with billing, pharmacy and OPD/IPD seamlessly.
- Comprehensive test catalogue with category grouping (haematology, biochemistry, microbiology, serology, etc.)
- Test panels and packages management with consolidated pricing
- Sample collection with barcode label printing and tracking
- Reference range management with gender and age-based variations
- Result entry with custom templates and interpretation fields
- Auto-generated PDF reports with hospital letterhead and doctor sign-off
- Patient report delivery via SMS link and Email
- Lab billing with TPA and insurance integration
- Turn-around time (TAT) monitoring and quality control logs
- Reagent and consumable inventory management
- Accreditation-ready report formats (NABL-compliant templates)
Radiology Department
Complete imaging and reporting management from order to final report delivery.
Imaging & Reporting Features
Manage all radiology and imaging services with a fully integrated workflow connecting doctors, radiologists, patients and the billing department.
- Radiology test and procedure catalogue (X-Ray, MRI, CT Scan, Ultrasound, Mammography, etc.)
- Imaging order management with radiologist assignment
- Equipment and machine scheduling with availability tracking
- Report templates for different modalities and body parts
- DICOM image upload and management
- Radiologist digital sign-off and report approval workflow
- Automated patient notification on report readiness (SMS/Email)
- Radiology billing with TPA and insurance integration
- Modality-wise workload, TAT and revenue analytics
Blood Bank Management
Ensuring safe and efficient blood supply within the hospital with complete donor and inventory management.
Complete Donor & Inventory Features
A comprehensive blood bank management system that covers donor management, inventory, cross-matching, billing and regulatory compliance in one place.
- Donor registration with complete medical history and eligibility screening
- Blood group-wise inventory management (A, B, AB, O — Rh+/-)
- Blood component management (whole blood, plasma, platelets, RBC)
- Cross-matching request and compatibility tracking
- Blood issue to patients with complete audit trail
- Blood return and wastage management
- Donor camp organisation and volunteer management
- Expiry and stock alerts for timely replenishment
- Regulatory compliance reports and blood bank billing
HR Management
Complete human resource management tailored for healthcare institutions — payroll, attendance and leave all in one place.
Payroll, Leave & Attendance Features
The HR module provides a fully integrated human resource management system covering every stage of the employee lifecycle from onboarding to payroll disbursement.
- Automated payroll with salary structure builder, allowances, deductions, PF/ESI support
- Monthly pay slip generation in printable and downloadable format
- Leave type configuration (casual, medical, annual, maternity, etc.) with departmental policies
- Employee leave requests, manager approval and balance tracking
- Biometric and manual attendance entry with late/early marking
- Attendance reports by department, shift and date range
- Employee master with documents, qualifications and contract details
- Performance appraisal and increment management
- Duty roster integration with payroll and attendance
Best Suited For Every Healthcare Facility
Our Hospital Management ERP is versatile enough to serve any healthcare organisation, regardless of size or specialty.
Additional Features & Capabilities
Beyond core modules, the system includes a rich set of operational, analytical and communication tools.
Online Appointment Booking
Public-facing appointment portal with doctor profiles, specialty search, real-time slot availability and automated confirmation via SMS/Email.
Advanced MIS Reporting
Department-wise and doctor-wise reports with filter options. Print-ready formats and export to PDF/Excel. Financial, clinical and operational MIS reports.
TPA & Insurance Integration
Link admissions to insurance coverage, automate pre-auth requests, track claim status and settlement reconciliation with detailed insurer reports.
Document & Records Management
Upload and manage patient documents, consent forms, referral letters, insurance cards and discharge summaries in a secure, searchable repository.
Mobile-Responsive Interface
Fully responsive design ensures seamless use on desktops, tablets and smartphones. Doctors and staff can access critical information on the go.
Cloud & On-Premise Deployment
Flexible deployment — hosted on PTECH cloud infrastructure or your own servers. Data backup, uptime SLA and 24/7 technical support included.
Ready to Modernise Your Hospital?
Schedule a free personalised demonstration and see how the Hospital Management ERP can transform your facility's efficiency, patient experience and financial performance.
💬 WhatsApp Us for Demo 📧 Send an Enquiry
